While I was skimming through Pinterest I saw this quote posted by hhtp://hyplyrikz.com and it immediately jumped out at me.
Looking back over my years as a middle manager I feel like this quote encompasses the route I tried to take when I made this rank. It hasn’t been easy, but I feel like my team and I have accomplished and continue to “tweak” coming together, keeping together, and working together.
Here some things I found to be helpful when I became a supervisor of a large team made up of smaller teams that work together in life and death situations. Teams that work, live, eat, and sleep together.
-Take the “we work together” approach. I despise saying my co-workers work under me or for me. I know all to well what it is like to feel insufficient simply because I was a lower rank. So when I took this supervisor position I decided to observe more at first than go in blazing with my shiny extra bugle on display saying “I’m the damn boss!!”
They already know I’m the boss.
I was fortunate to take a position in a familiar area. I actually became a supervisor of men who had supervised me at one point. Talk about ackward! (That could make a whole separate blog!)
But that ackward was an advantage. I knew how they operated. I knew their triggers. I was ahead of the game coming together with them.
The ones I hadn’t worked with I observed. I let them do their thing. See how they operate. See how they handle their people. See how they handle chaos.
How long did I observe? Long enough to figure out what changes we needed to make for all of us to come together as a cehosive group. That time line could be different in other circumstances.
-Understand different management styles. Understand different methods of conflict resolution. Know when to use ANY of them.
Policies, procedures, and laws aside, everyone has a different style of management. Your way might not be the right way in certain circumstances. Hell, it might just flat out suck for those you supervisor. Meanwhile your walking around like a cock. 🐓
Do you need to be an expert in all styles? No. You just have to be open to the FACT that there are other styles and that they might just work better than yours.
-Ask what they need in a supervisor. Most of my officers said they just wanted to be able to do their job and not be micromanaged. I completely get that because I don’t want to be micromanaged either. Especially after 20 years at the job.
It’s not hard to let people do their job if you have the mind set that you aren’t the “all knowing”. It’s not hard if you don’t have an ego the size and force of a freight train.
You don’t need to remind them or scold them on EVERY little thing. If all the little things become consistent problems then let them have it. But until then, have some confidence in your people.
-Have over all goals and make them clear to your team.
My goal: We all go home physically and mentally in tact. Instead of using dumb luck, let’s work safer and more efficiently. We need to share the work load.
I cut out some things that were breaking up our numbers and our crew integrity. I simply reiterated that operating safely and efficiently was my main focus. The more working hands, the better. And I kept it as consistent as possible.
Some people who wanted to operate at the bare minimum just because that’s how it had always been done. But once they saw consistency and they saw the burden lifted off even their own shoulders, they understood and accepted it.
-Be a guide and a sounding board.
When a crew is having issues amongst itself it is important to listen and guide the officer. Not immediately step in and take over unless it’s a safety issue.
Don’t take power away from your officers. And don’t step in and do everything for them. Help them figure it out. Be open minded to how they may deal with something or someone.
Who knows…They may be better at it than you. And you could learn something.
-Last but not least, keep your mouth shut. Don’t go running your mouth about what someone asked or told you. Don’t share the issues with everyone else. That is the FASTEST way to destroy crew and team intergrity and make you look like nothing but an asshole.
Be aware that when you are constantly talking about things you don’t need to behind people’s backs, they eventually find out. And then all the trust and respect goes out the window.
Thanks for taking time to read my post. Like and share for me if any of it made sense to you. Ha!